9 Surprising Tips to Resolve Printer Offline Error in Windows 10

9 Surprising Tips to Resolve Printer Offline Error in Windows 10

Printers play a pivotal role in almost every domain. Within few years, it has become an important computing device. Somehow, due to some technical incompatibilities, these computing devices have encountered some bugs that are the real causes of the downfall of a printer machine. 

The printer is offline is one of them. This error arises when there is a mismatch between your printer and the desktop system.  You might experience that your printer is offline in Windows 10. In that case, it’s too much awkward for a printer user that reduces the overall efficiency of the printing equipment. 

In some instances, modern & good printers have the ability to connect with the computer system with the help of a local WiFi network or Ethernet. What you can do if your dreaded printer is an offline error message. Here is a complete guide to settle things up for a greater printing experience. 

In this guide, I’ll show you how to troubleshoot the printer offline error in Windows 10 operating system. 

Why is my printer offline? 

Typically, a printing device showing an error message continuously after many print tries. It indicates that your printer machine is unable to communicate with the computer system. That is the main reason why your printer is refused to fetch the overall instructions. Major reasons involve the poor network connectivity & the usage of the obsolete printer driver. 

Main Causes of having an offline printer fault

The printer machine is encountered with the offline error state or the printer is unavailable. This can occur due to the following factors:

  • The printer is unable to communicate with the desktop. 
  • The printer has encountered an internal error
  • Multiple pending or unfinished print jobs 

Tips to Troubleshoot Why is my printer offline Error 

A complete guide to troubleshooting the printer offline error in Windows 10. 

Tip 1. Check the Cables & Connections 

First of all, check all the cables & connections of both the computer and the printer. Make sure that all your cables are well connected to the system. In case, if you are a network printer or wireless printer user, you can simply check the network settings of the printing device. 

Tip 2. Clear the Print Queue

Windows+ I > Settings>Devices> Printers & Scanners> Open Queue> Cancel all documents> Ok.  

Once you clear the overall print queues then check the status. 

Tip 3. Run the Printer Troubleshooter Mode

Now you have to implement the printer troubleshooter mode & resolve the errors in the best possible way. 

Windows + I key to open up the settings and then tap on the Devices>Printers and Scanners. 

After that, click on the printer troubleshooter.   

Once you implement the troubleshooter to resolve the errors then it’s better to make the printer machine function properly

Tip 4. Disable Use Printer Offline Tab

You need to check that your Use printer offline mode is enabled or disabled. If it is enabled, try to disable it. Do seamless printing. 

Press Windows key + I to open Settings. Go to Devices > Printers & scanners. Select your printer and click Open queue. Click Printer on the toolbar and ensure Use Printer Offline doesn’t have a tick next to it. If it does, click it to disable this.

Tip 5. Restart Printer Spooler Service

Click on the Windows + R Key and then type the command services.msc & enter. 

After that, locate the printer spooler service & then click on the restart button to get the job done. 

Tip 6. Run the Power Cycle 

Implementing the power cycle in the system can make your device working properly. It’s an act of turning off the system & after some time, turn it on again to resume the tasks. 

In most cases, we have seen that on average one to two minutes takes the system to produce the end results. 

Tip 7. Restart the Printer & Computer System

Rebooting or restarting the printer as well as the computer system can give your device a refreshed look. 

Tip 8. Update Printer Software & System 

Printer drivers play an important role in communicating or perform the printing process. Updating the printer software and the system can easily get back your printer online. 

  • Click on the Windows icon & then choose Device Manager. 
  • Once the device manager is open up then you can double click on the Printers category. 
  • In the next step, you need to click on the Update Driver option. 

Being a printer user, don’t waste your time by remembering why is my printer offline again & again. Consult with the technical team of your troubleshooting expert & get genuine advice. 

Tip 9. Remove & reinstall the Printing Machine

Removing the printer machine and reinstalling it can help you to resolve the offline error. Implement these steps to get the job over the line. 

Click on the Windows key + I > Settings> Devices> Printers & Scanners> Select your printer from the list & then click on the Remove icon. Tap the Yes button & see the result. 

In this way, you can reinstall the printer.  

To reinstall the printer, perform the steps mentioned above till selecting the printer from the list. After that, click on Add a device option to insert a new printer device.  See the difference after executing all the relevant tasks. 


Solving an offline error can be a tricky task but if you follow the right strategy or methodology for the same. There are plenty of reasons that can arise printer is an offline error, it’s better to resolve them & make the printer machine operate buttery smooth. Hope you all liked my post and get the answers to your questions. 

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